Training Program
Sustainability
That Makes Sense to Staff
Most hotel staff aren’t motivated by saving the planet, they just want to do their job, get paid and get home. That’s why our training focuses on practical actions that reduce stress, save time, and prevent complaints. It’s not about extra workload, it’s about working smarter and contributing to a stronger, more efficient operation.
If You Don’t Make Time For Training, You’ll Need To Make
Time For Problems
It’s tempting to push training down the list, but the time you save now often shows up later as complaints, confusion, or constant questions. Good training doesn’t waste time, it buys you time and peace of mind.
Online Training
Flexible and accessible: Staff can complete short, engaging modules anytime, anywhere.
Perfect for hotels with rotating shifts or limited downtime, the training fits around real schedules without disrupting operations.
Our Solution
Flexible Learning That Fits Around Busy Schedules
In-Person Training
Built for shift work: Our in-person sessions can usually be delivered twice in one day to accommodate different staff schedules, meaning more team members can participate without affecting day-to-day operations.
Practical Sustainability Training Covering What Matters Most in Hospitality
What Training Topics Do We Cover?
Duration: 2 hours
Best for: All hotel roles and departments
Delivery options: Online or in-person
Overview:
This interactive session has been designed by a Travelife Auditor to meet the Travelife requirement for staff sustainability training.
It covers the key environmental and social topics that Travelife auditors expect to see in practice, including biodiversity protection, responsible waste management, energy and water-saving actions, and workplace diversity.
The content is tailored with examples from different departments, whether it’s housekeeping, kitchen, front office, or maintenance, so that everyone can relate the training to their own role. It also includes practical activities and tips that help teams put the learning into action.
Extras:
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Aligned with Travelife for Accommodations criteria
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Includes downloadable reference materials
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Certificate of participation available
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Compatible with social security credits
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Duration: 6 hours
Best for: Executive chefs, sous chefs, kitchen teams
Delivery options: Online
Overview:
This in-depth training builds on chefs’ existing expertise to help hotels meet the requirements of Spain’s new food waste law. It explores practical ways to prevent food loss across the kitchen operation, from purchasing and storage to preparation, buffet management, and post-service handling, without compromising on quality or guest experience.Designed by professionals with hands-on hospitality experience, the training takes into account the realities of working in high-pressure kitchens with limited time and staff. It provides practical tools that not only support legal compliance and food waste monitoring, but also help teams improve food cost percentages and achieve financial targets. Participants leave with greater confidence to lead waste reduction initiatives that are both realistic and effective.
Topics include:
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Root causes of food waste in hotel kitchens
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Strategies for portion control and buffet planning
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Safe donation and redistribution
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Cross-department collaboration
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Legal requirements, recordkeeping, and audit preparation
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Time- and cost-saving benefits of waste reduction
Extras:
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Templates and checklists aligned with Spain’s food waste law
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Interactive kitchen waste audit tools
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Certificate of completion
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Compatible with social security credits
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Duration: 1 hour
Best for: All staff, especially management, HR, marketing, and guest-facing teams
Delivery options: OnlineOverview:
Many hotels find the social side of sustainability harder to tackle, especially when trying to meet certification requirements that ask for clear, in-depth evidence of actions taken. This session helps demystify that process by exploring the hotel’s role as an employer, neighbour, and cultural touchpoint in a way that feels authentic and achievable.We look at whether all guests truly feel welcome, from representation in marketing to physical accessibility and how meaningful connections with local people, places, and products enhance the guest experience and build loyalty. Just as important is how hotels value their own teams, from fair working conditions to creating a workplace where staff feel respected, included, and supported.
The session covers inclusion, diversity, animal welfare, and community impact through a practical, business-focused lens framing social responsibility not as charity, but as part of running a relevant, responsible, and well-regarded hotel.
Topics include:
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Diversity and inclusion in staffing and guest experience
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Valuing and supporting staff wellbeing
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Accessibility in communications and facilities
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Animal welfare considerations
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Local sourcing and community engagement
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Representation in marketing and storytelling
Extras:
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Supports non-environmental Travelife criteria
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Includes case-based discussion prompts
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Certificate of participation available
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Duration: 1.5 to 2 hours
Best for: Management, marketing, communications, social media teams, and guest-facing staff
Delivery options: Online
Overview:
With growing guest interest in sustainability and new EU regulations coming into force, it’s more important than ever that hotels communicate their environmental actions clearly and legally. This session explains what the EU Green Claims Directive means for your business, and how to make sure all of your staff communicate about sustainability in a way that is honest, evidence-based, and engaging.
Participants will learn how to avoid common greenwashing pitfalls, understand which claims are likely to be challenged, and gain confidence in crafting messages that are both compliant and meaningful. The session is highly practical, with real hotel examples and tips for improving signage, social media posts, website content, and staff messaging.
Topics include:
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What the EU Green Claims Directive requires
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Common types of misleading claims and how to avoid them
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How to use evidence to back up sustainability statements
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Dos and don’ts of communicating to guests online and onsite
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Roles and responsibilities across departments
Extras:
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Delivered by a subject matter expert in green claims and sustainable marketing
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Includes practical tools and examples from the tourism sector
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Certificate of participation available
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